Many Brazilians need to check their FGTS (Brazilian Severance Indemnity Fund) balance, but don't know how. But there's no need to worry, the procedure is much simpler than it seems. There are official apps that allow you to check your FGTS balance using only your CPF (Brazilian taxpayer ID number), in a very practical and simple way, and it's completely free. See how to check your balance right now!
How can I check my FGTS balance using my CPF (Brazilian tax identification number)?
The FGTS (Guarantee Fund for Length of Service) is one of the main labor rights in Brazil, used by millions of workers. Knowing how to check your balance is essential, as there are several situations in which it is possible to use these resources, which can make all the difference in your budget. The FGTS balance can be used, for example, to make a down payment on the purchase of a property, to pay off or reduce installments of housing financing, in cases of public calamity, in the anniversary withdrawal, among others.
But to access any of these options, it's essential to know how much you have available in your account, right? And yes, it's possible to check this using only your CPF (Brazilian taxpayer ID). Checking your FGTS (Brazilian severance fund) balance using your CPF is very simple. You only need a cell phone with internet access. This is possible thanks to the FGTS app, developed by Caixa Econômica Federal, which can be downloaded for free from the Play Store (Android) or the App Store (iOS).
The FGTS app offers much more than just checking your balance. With it, you can:
- Check your FGTS balance and statement;
- Check the status of withdrawal requests;
- Request loans in advance of the anniversary withdrawal;
- Register a bank account to receive payments;
- Request withdrawal online;
- Authorize financial institutions to access your FGTS (Brazilian employee severance fund) data;
- Monitor the deposits made by the employer;
Step-by-step guide to checking your FGTS balance using your CPF (Brazilian tax identification number)
✅ Download the FGTS app: The first step is to install the official Caixa app on your cell phone. The download is free and very fast. Just access your device's app store (Play Store or App Store), search for "FGTS" and install it.
✅ Access the app: After installing, open the app and click on “Log in to the app”. Then, enter your CPF (Brazilian tax identification number) and follow the instructions to access your account. If this is your first time accessing the app, you will need to register. To do this, click on “Register/Forgot your password” and fill in the requested information.
✅ Confirm your details: A code will be sent to your registered email address. Enter this code in the app to confirm your identity. Then, you will need to create a 6-8 digit numeric password to use whenever you access the app.
✅ Check your balance: Done! After completing these steps, you will have full access to the app's features. Now you can check your FGTS balance, view statements, track deposits, and much more, all using just your CPF (Brazilian tax identification number).
How can I check my FGTS balance via WhatsApp?
In addition to checking via the app, you can also check your FGTS (Brazilian severance pay fund) using WhatsApp (Android or iPhone). Simply add the number 0800 104 0104 to your contacts; this is Caixa's official customer service channel. By sending a message, you can ask questions, check your balance, follow the withdrawal schedule, and obtain other information about the FGTS.
FGTS inquiry via SMS
If you prefer, you can also track your FGTS (Brazilian severance pay fund) via SMS. Caixa (Brazilian bank) offers a notification service that alerts you whenever there is activity in your account. To activate it, access your profile in the FGTS app and register your mobile phone number. Remember that by choosing to receive notifications via SMS, you will no longer receive a printed statement at your home address.
How can I find out if I have money in Caixa using my CPF (Brazilian tax identification number)?
Want to find out if there's any money available for withdrawal at Caixa? The safest way is to use the bank's official channels. You can access this information through the FGTS app (Android or iOS) after logging in and looking for the "FGTS Balance" option. If you prefer, you can also check on the Caixa website, using your PIS/PASEP number to create a registration and password.
The procedure is simple, very similar to the app, and offers the same information. In addition, the website allows you to activate SMS notifications, as we've already explained. And of course, if you wish, you can go in person to a Caixa branch and consult directly with a representative.
How can I check my FGTS balance by calling the toll-free number (0800)?
If you don't have internet access or prefer to speak with someone, you can also check your FGTS (Brazilian severance pay fund) balance by phone. Simply call the toll-free number 0800 726 0207, follow the instructions, and provide the requested information. Have your date of birth and your NIS (Social Identification Number) ready; this number can be found on your physical work card, on the page with your 3x4 photo, or in the digital version.
