How to restore WhatsApp conversations from backup

Backups are the most reliable way to restore deleted conversations.

Check the backup date

The backup only saves what existed when it was made. If the message was deleted afterward, it's still there.

Restoring replaces all current history with that from the backup. Export any recent conversations that matter first.

1Open the backup settings

Go to Settings > Chats > Chat backup. Note the date and the account used.

WhatsApp app screen
WhatsApp app screen
2Check if the backup includes videos

On the same screen, the Include videos option shows whether they will also be returning.

WhatsApp app screen
WhatsApp app screen

On Android, via Google Drive

Keep the same Google account on your phone where the backup was saved.

3Uninstall and reinstall WhatsApp

Remove the app and reinstall it from Google Play.

WhatsApp app screen
WhatsApp app screen
4Confirm the same number

Enter the previous number and the code you received. This code is unique to you.

WhatsApp app screen
WhatsApp app screen
5Tap Restore

Leave your phone plugged into Wi-Fi and charging until the conversations appear.

On iPhone, via iCloud

Use the same Apple ID and leave iCloud Drive enabled.

6Reinstall via the App Store

Delete WhatsApp and reinstall it.

7Tap on Restore chat history

The option appears after confirming the number. Please wait with your iPhone plugged in.

How to view deleted messages →

If there is no backup

Without a backup, there is no reliable method to recover the text.

Ask the other person to resend or export the conversation.

However, the photos and videos from the conversation can remain in the phone's media folder.

WhatsApp icon

1. WhatsApp

Google Play

The restore option appears after reinstalling and confirming the number.

Then, leave the daily backup enabled.

Download on Google Play
Files by Google icon

2. Files by Google

Google Play

It helps to free up space before restoring.

Without free space, the restoration may fail.

Download on Google Play

Frequently Asked Questions

Can I restore just one conversation?

No. WhatsApp restores the entire backup.

Is it possible to transfer an Android backup to an iPhone?

Not through backup. Use WhatsApp's own chat transfer feature.

Why couldn't WhatsApp find the backup?

Check if the Google account or Apple ID is the same and if the number matches.

Continue reading

How to view deleted messages → How to recover photos from WhatsApp →